The health and safety of our customers and team is at the heart of everything we do. With Melbourne recently rolling back restrictions in response to the COVID-19 pandemic, we are now able to extend our full range of products and services to both our retail and trade customers. Please note that social distancing, mandatory masks and minimal contact are still in place in the Melbourne Metropolitan Region and across Greater Victoria.
Contactless On-Site Repair & Reglazing
For over 40 years, Budget Glass have operated continually to secure the homes and businesses of our local community. This has not, and will not change. If you have a broken window, door, or other glazing emergency, we will always be here to support you.
With strict social distancing in place, we are now additionally able to attend your property to complete all essential and optional works including Splashbacks, Shower Screens, Tabletops, Mirrors and more.
Please submit a quote request online, call our friendly staff, or send an email to: firstname.lastname@example.org for the quickest response.
Contactless Public Pick Up
We have now introduced ‘Contactless Pick up’ at our Reception Counter, in line with the social distancing advice of the health authorities.
Step 1: Simply place and pay for your order over the phone or by Email
Step 2: We will contact you by phone or Email when your order is ready for collection
Step 3: Arrive and park in any of our customer car parks
Step 4: Call our office on (03) 5996 3038 to let us know you have arrived, or simply pop your boot to have a staff member attend
Step 5: Boot Drop – Our team will load your bubble wrapped items into your vehicle
In light of the latest government restrictions in this state we can confirm are open and still operating in order to provide goods to our trade customers. Residential building and the manufacturers that supply to this industry will remain operational during Stage 4. Therefore, you can continue to rely on us to supply all products and to support your team throughout the next 6 weeks.
For trade customers who do need to come into our showroom, you are still welcome but please forward the following guidelines:
- Please do not enter our facility if you are sick, feel unwell or have a temperature
- Please use the dedicated touchless hand sanitiser station as you enter
- Masks and/or Face Shields must be used at all times
- Please stay at least 1.5 meters from any person, with no more than 4 people at any time in our showroom
- Access to factory is for deliveries or collections only
Our team at Budget Glass want to stop the transmission of COVID-19, which means keeping you safe and home as much as possible.
We have expanded our home delivery service to a wider service area with contactless package drop in place.
Step 1: Simply place and pay for your order over the Phone or by Email
Step 2: We will contact you by Phone or Email when your order is ready to schedule a delivery slot
Step 3: Our team will wrap your order in bubble wrap and deliver it to your door in the scheduled slot
Frequently Asked Questions
Are you still open?
Yes, under current Restrictions from the Victorian State Government we are permitted to operate with a strict COVID Safe Plan in place to protect our customers and staff. Our Current Opening Hours are:
What measures are in place to protect customers and staff
The health and wellbeing of our customers and team remain of the utmost importance. We have very high standards of cleaning and hygiene in place, however we have added additional cleaning routines for our Pick Up Point, Factory, Vehicles and Personal Hygiene. Additionally all Staff are fitted with appropriate PPE including Face Masks, Hand Sanitising Stations and large Glass Protective Screening to prevent any airborne transmission.